Mobile Sharpening
We come to you — fast, professional, mess-free.
Service Description
Book our mobile sharpening van to your home or business. We sharpen on-site with no mess and no need to prepare anything. Whether you’re a home cook or a restaurant, we bring the edge to your door. • Suitable for: kitchen knives, scissors, tools, and more • Typical turnaround: 20–30 minutes for a full set • Fully insured and professionally equipped Booking Policy: • Booking Fee £10 (Free when you spend over £25) • Service area: London and nearby postcodes • Payment: Due upon completion (cash, bank transfer, or PayPal) • Cancellation: 24h notice required or minimum fee may apply Other Info: • Book your slot on-line, we will ensure to visit you within the time you book • No need to wrap or prepare your knives – we’ll collect them safely in our own carriers • You’ll receive a text when we’re on our way • Sharpened knives are cleaned and returned razor-sharp • We can also assess repairs on the spot
Cancellation Policy
By booking a service with Sharp Matters, you agree to the following: Services Available We offer: • In-person knife sharpening (London only) • UK-wide courier sharpening • Knife repairs and restorations • Scissors and tool sharpening • Custom knife making Appointments • All services must be booked in advance. • We aim to accommodate all requests, but slots are not guaranteed until confirmed. • A minimum of 3 items is required for in-person visits. Payment • Mobile sharpening: payment is due on completion (cash, bank transfer, or PayPal). • Courier service: payment is due before return shipping. • Custom knives may require a non-refundable deposit. Minimum Charges • Mobile sharpening: £25 minimum spend applies (not an extra fee). • No minimum applies to courier services. Gift Vouchers • Valid for up to 5 knives unless stated otherwise. • Non-transferable, not redeemable for cash, and subject to expiry terms. Cancellations • 24 hours’ notice is required to cancel or reschedule. • Late cancellations may result in loss of deposit or minimum charge. Transport & Safety • In-person: no need to wrap knives; we’ll bring secure carriers. • Courier: knives must be securely wrapped. We’re not liable for damage caused by poor packaging. • All courier bookings include insurance up to £200. Let us know if your knives are worth more so we can increase coverage. Risk & Liability • We are not responsible for pre-existing damage (e.g. loose handles, deep chips). • Sharpened tools are extremely sharp. Use and store them with care. • We recommend washing all knives again before first use. For full terms, visit: www.sharpmatters.co.uk/terms